One intelligence layer. Every e-commerce decision.

Sortiq connects the signals across your store, giving each AI-supported module the context to advise, prioritize, and plan the next best tasks — from customer experience to search and growth.

Explore the platform

Automation Rate

Response Time

Conversion Lift

Satisfaction Increase

THE CHALLENGE

Your stack is the problem. Not your team.

Point tools create handoffs, blind spots, and expensive manual work that keeps your team stuck in the loop.

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Manual work at every turn

Customer, product, and performance data live in disconnected tools, so teams keep stitching the picture together by hand.

FTE capacity trapped in admin

High-value people spend hours on repeatable tasks, creating costs that grow with every new order, ticket, and workflow.

AI that replaces routine work

Sortiq understands the situation, applies policy, and takes action—reducing repetitive workload and the FTE cost behind it.

Manual work at every turn

Customer, product, and performance data live in disconnected tools, so teams keep stitching the picture together by hand.

FTE capacity trapped in admin

High-value people spend hours on repeatable tasks, creating costs that grow with every new order, ticket, and workflow.

AI that replaces routine work

Sortiq understands the situation, applies policy, and takes action—reducing repetitive workload and the FTE cost behind it.

HOW SORTIQ WORKS

Not a chatbot. An agentic operating system.

Every module follows the same loop, sharing context and preparing clear recommendations within the guardrails you set.

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Understands context

Connects your store, customer history, policies, and performance signals.

Decides within your rules

Applies your policies, priorities, and brand guardrails before presenting advice and task plans.

Task plan ready

Updates orders, creates content, answers customers, and launches the next step.

Understands context

Connects your store, customer history, policies, and performance signals.

Decides within your rules

Applies your policies, priorities, and brand guardrails before presenting advice and task plans.

Task plan ready

Updates orders, creates content, answers customers, and launches the next step.

Guidance is tailored, not automated.

Choose the level of control for every workflow — and change it whenever you need to.

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LEVEL 01

Modules advise

Receive the full context and a recommended next move. Your team stays in the driver’s seat.

LEVEL 02

You decide, modules plan

Set the policy once. Modules prepare the work and task plans; your team chooses the moments that matter.

LEVEL 03

Your team takes it forward

Let low-risk, high-volume decisions flow automatically — with logs and controls at every step.

LEVEL 01

Modules advise

Receive the full context and a recommended next move. Your team stays in the driver’s seat.

LEVEL 02

You decide, modules plan

Set the policy once. Modules prepare the work and task plans; your team chooses the moments that matter.

LEVEL 03

Your team takes it forward

Let low-risk, high-volume decisions flow automatically — with logs and controls at every step.

AIO / GEO MODULE

Your customers don’t Google anymore. They ask ChatGPT.

Sortiq helps your store earn visibility wherever product research starts — from search to the AI answers shaping purchase decisions.

• Find the questions your buyers actually ask

• Create product content built to be cited

• Track your visibility across AI search

AI SEARCH RESULT

“What is the best way to automate e-commerce operations?”

SORTIQ IS CITED

A connected intelligence layer that coordinates specialist modules around the whole store.

The operating system for e-commerce growth

A connected layer that understands your brand, customer, product, and performance signals — then coordinates action across the journey.

Upgrade your support with AI

Bring all customer conversations into one intelligent support platform.

All channels, one inbox

AI handles repetitive questions

Faster resolutions, less effort

Upgrade your support with AI

Bring all customer conversations into one intelligent support platform.

All channels, one inbox

AI handles repetitive questions

Faster resolutions, less effort

Upgrade your support with AI

Bring all customer conversations into one intelligent support platform.

All channels, one inbox

AI handles repetitive questions

Faster resolutions, less effort

Proactively engage shoppers in real time

Connect with shoppers instantly through timely, personalized interactions.

Reach shoppers at the right moment

Proactive chats that guide decisions

Higher engagement, smoother conversions

Proactively engage shoppers in real time

Connect with shoppers instantly through timely, personalized interactions.

Reach shoppers at the right moment

Proactive chats that guide decisions

Higher engagement, smoother conversions

Proactively engage shoppers in real time

Connect with shoppers instantly through timely, personalized interactions.

Reach shoppers at the right moment

Proactive chats that guide decisions

Higher engagement, smoother conversions

Automate Decisions Across the Journey

Create intelligent rules that adapt to how shoppers behave in real time.

Trigger actions based on real shopper events

Launch offers, messages, or nudges automatically

Turn intent into conversions without manual effort

Automate Decisions Across the Journey

Create intelligent rules that adapt to how shoppers behave in real time.

Trigger actions based on real shopper events

Launch offers, messages, or nudges automatically

Turn intent into conversions without manual effort

Automate Decisions Across the Journey

Create intelligent rules that adapt to how shoppers behave in real time.

Trigger actions based on real shopper events

Launch offers, messages, or nudges automatically

Turn intent into conversions without manual effort

Give every module the context to advise.

From understanding signals to governed recommendations and continuous improvement, Sortiq makes informed planning practical.

Create

Define the agent’s role and goal in seconds.

Configure

Set rules, triggers, and brand tone in one place.

Train

Improve accuracy using your knowledge and conversations.

Create

Define the agent’s role and goal in seconds.

Configure

Set rules, triggers, and brand tone in one place.

Train

Improve accuracy using your knowledge and conversations.

Create

Define the agent’s role and goal in seconds.

Configure

Set rules, triggers, and brand tone in one place.

Train

Improve accuracy using your knowledge and conversations.

Shopify Integrated

SORTIQ connects your Shopify store with your support workflow. Manage orders, access live product insights, and launch campaigns without friction.

Book a Demo

Meet your module suite.

Specialist AI-supported modules that share one source of truth and help plan work across your e-commerce operation.

Support Agent

Reputation Agent

SEO Agent

AIO Agent

Social Ads Agent

Outreach Agent

Multichannel Agent

Inclusify Agent

Support Agent

SORTIQ's Support Agent processes support tickets, returns and order changes automatically - within your policy, at your autonomy level. Built for e-commerce merchants who want to grow without growing their support team.

Learn more

Support Agent

Reputation Agent

SEO Agent

AIO Agent

Social Ads Agent

Outreach Agent

Multichannel Agent

Inclusify Agent

Support Agent

Learn more

Support Agent

Reputation Agent

SEO Agent

AIO Agent

Social Ads Agent

Outreach Agent

Multichannel Agent

Inclusify Agent

Support Agent

Learn more

Get Sortiq for Your Team

See how a connected module platform can help your team move faster, stay consistent, and scale with confidence.

Got Questions?

Answers about the Sortiq platform, AI-supported modules, integrations, and getting started.

How secure is Sortiq?

We use industry-leading security protocols to ensure your data is protected at all times, including encryption, regular audits, and 24/7 monitoring.

Can I integrate my existing tools?

Absolutely. Sortiq supports a wide range of integrations to connect with your favorite apps and systems effortlessly.

How quickly can I see results?

Many of our clients notice immediate improvements in workflow efficiency once automation is set up, often within the first week of use.

Do you offer customer support?

Yes, we provide always-on, expert support to guide you through setup and answer any questions along the way.

Is there a free trial available?

Yes, we offer a risk-free trial so you can experience the benefits of Sortiq before committing to a subscription.