Social Ads Agent

All your Meta and TikTok
campaign data in one dashboard

Stop switching between Meta Ads Manager and TikTok Ads. SORTIQ's Social Ads Agent syncs campaign data from both platforms into one overview - CPA, ROAS, budget status and performance alerts in real time.

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HOW IT WORKS

From incoming signal
to executed action

From incoming signal
to executed action

SORTIQ operates on a Human-in-the-Loop architecture. You set the autonomy level per action type. The agent executes, logs everything, and escalates only when you want it to.

SORTIQ operates on a Human-in-the-Loop architecture. You set the autonomy level per action type. The agent executes, logs everything, and escalates only when you want it to.

01

Connect

Links Meta and TikTok Ads accounts directly to your SORTIQ workspace.

02

Monitor

Tracks spend, CTR, CPA and ROAS across campaigns in real time.

03

Alert

Flags performance drops, budget risks and scaling opportunities instantly.

01

Connect

Links Meta and TikTok Ads accounts directly to your SORTIQ workspace.

02

Monitor

Tracks spend, CTR, CPA and ROAS across campaigns in real time.

03

Alert

Flags performance drops, budget risks and scaling opportunities instantly.

01

Connect

Links Meta and TikTok Ads accounts directly to your SORTIQ workspace.

02

Monitor

Tracks spend, CTR, CPA and ROAS across campaigns in real time.

03

Alert

Flags performance drops, budget risks and scaling opportunities instantly.

FEATURES

Everything in one platform

No disconnected tools that never share data. SORTIQ integrates every function

into a single connected intelligence layer for your e-commerce operation.

No disconnected tools that never share data. SORTIQ integrates every function

into a single connected intelligence layer for your e-commerce operation.

Multi-Platform Ads Management

Manage Meta and TikTok campaigns together from one unified workspace.

Campaign Performance Tracking

Budget & Performance Alerts

Exportable Reporting

Multi-Platform Ads Management

Manage Meta and TikTok campaigns together from one unified workspace.

Campaign Performance Tracking

Budget & Performance Alerts

Exportable Reporting

USE CASES

Built for e-commerce merchants

Specific applications per product category, tailored to the real operational challenges merchants face and the platforms they actually use.

Weekly reporting from 3 hours to 10 minutes

The Social Ads Agent eliminates manual report compilation. Your marketing team opens the dashboard, sees combined performance, and can spend 2.5 hours on campaign optimisation instead of data copying.

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Monitor Black Friday campaigns in real time

During peak periods you want to know immediately if a campaign is overspending or underperforming. SORTIQ's alerts ensure you intervene in time - not the next morning when the budget has already burned.

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Meta versus TikTok: decide based on data

Determine which channel delivers the best ROAS for your product category based on actual data, rather than assumptions or platform marketing.

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Manage multiple stores centrally

Agencies or merchants with multiple stores manage all Meta and TikTok accounts in one SORTIQ environment with separate dashboards per client.

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Platform Modules

Platform Modules

Everything you need to manage, automate, and scale customer support from one place.

Everything you need to manage, automate, and scale customer support from one place.

Support Agent

Reputation Agent

SEO Agent

AIO Agent

Social Ads Agent

Outreach Agent

Multichannel Agent

Inclusify Agent

Support Agent

SORTIQ's Support Agent processes support tickets, returns and order changes automatically - within your policy, at your autonomy level. Built for e-commerce merchants who want to grow without growing their support team.

Learn more

Support Agent

Reputation Agent

SEO Agent

AIO Agent

Social Ads Agent

Outreach Agent

Multichannel Agent

Inclusify Agent

Support Agent

SORTIQ's Support Agent processes support tickets, returns and order changes automatically - within your policy, at your autonomy level. Built for e-commerce merchants who want to grow without growing their support team.

Learn more

Support Agent

Reputation Agent

SEO Agent

AIO Agent

Social Ads Agent

Outreach Agent

Multichannel Agent

Inclusify Agent

Support Agent

SORTIQ's Support Agent processes support tickets, returns and order changes automatically - within your policy, at your autonomy level. Built for e-commerce merchants who want to grow without growing their support team.

Learn more

Get Sortiq for Your Team

Get Sortiq for Your Team

Contact our team to explore plans, pricing, and how Sortiq works with your support workflow

Contact our team to explore plans, pricing, and how Sortiq works with your support workflow

Got Questions?

Got Questions?

Contact our team to explore plans, pricing, and how Sortiq works with your support workflow

Contact our team to explore plans, pricing, and how Sortiq works with your support workflow

What is an AI customer service agent for e-commerce?

What is an AI customer service agent for e-commerce?

An AI customer service agent for e-commerce is software that independently processes incoming support requests - from reading and understanding the ticket, to executing the action in Shopify or WooCommerce. SORTIQ's Support Agent goes beyond chatbots: it executes actions, processes returns, adjusts orders and closes tickets.

Does SORTIQ work with WooCommerce and Magento?

Does SORTIQ work with WooCommerce and Magento?

Yes. SORTIQ integrates with Shopify, Shopify Plus, WooCommerce, Magento (Adobe Commerce) and Lightspeed. The integration is set up via API during onboarding. No migration required.

How long does implementation take?

How long does implementation take?

On average 3 to 4 weeks: week 1 for connecting the platform and support inbox, week 2 for configuring business rules, week 3 for testing in suggest-only mode, and week 4 for going live with active automation.

Can I control how much the agent does automatically?

Can I control how much the agent does automatically?

Yes. Per action type you set the autonomy level: fully autonomous, action with your approval, or suggestion-only. You can adjust this as you build confidence in the agent.

Is SORTIQ GDPR-compliant?

Is SORTIQ GDPR-compliant?

Yes. SORTIQ is built in Amsterdam and designed with European data protection requirements built in. All data processing complies with GDPR. Customer data is not shared with external parties outside the configured integrations.

Does the agent also handle marketplace orders?

Does the agent also handle marketplace orders?

SORTIQ can retrieve order data via marketplace APIs and process tickets that come in from marketplace channels. The specific scope of marketplace integration is aligned with your setup during onboarding.