man in white shirt standing beside black car

Automotive

Get the Right Part to Every Car Owner — Instantly

Vehicle compatibility checks, fitment queries, installation guides, and order tracking — Sortiq's AI handles the high-stakes, technical support that automotive webshops face around the clock.

Sortiq handles size questions, return requests, and style advice for your fashion webshop 24/7, so your team can focus on growth instead of inbox management.

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Fitment queries automated

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GETTING STARTED

Live in 3 Steps

Live in 3 Steps

Connect your Shopify store and go live in under a day.

Connect your Shopify store and go live in under a day.

01

Import Parts & Compatibility Data

Upload your vehicle compatibility tables and parts catalog — Sortiq maps fitment relationships automatically.

02

Load Technical Documentation

Add installation manuals, torque specs, and diagnostic guides to train the AI on vehicle-specific technical content.

03

Launch Across Service Channels

Go live on WhatsApp, web chat, and email. Sortiq handles fitment, installation, and order queries instantly.

01

Import Parts & Compatibility Data

Upload your vehicle compatibility tables and parts catalog — Sortiq maps fitment relationships automatically.

02

Load Technical Documentation

Add installation manuals, torque specs, and diagnostic guides to train the AI on vehicle-specific technical content.

03

Launch Across Service Channels

Go live on WhatsApp, web chat, and email. Sortiq handles fitment, installation, and order queries instantly.

01

Import Parts & Compatibility Data

Upload your vehicle compatibility tables and parts catalog — Sortiq maps fitment relationships automatically.

02

Load Technical Documentation

Add installation manuals, torque specs, and diagnostic guides to train the AI on vehicle-specific technical content.

03

Launch Across Service Channels

Go live on WhatsApp, web chat, and email. Sortiq handles fitment, installation, and order queries instantly.

USE CASES

Solving Real
Automotive Challenges

Sortiq automates the support scenarios that consume

the most time for automotive webshops every day.

Parts Compatibility & Fitment

Automatically answer 'Does this brake pad fit my 2019 Golf GTI?' using your parts database and vehicle compatibility tables.

Installation & Torque Guides

Provide vehicle-specific installation instructions and torque specifications — reducing damage claims and workshop escalations.

VIN-Based Part Lookup

Guide customers to the exact right part for their vehicle via VIN number or license plate lookup integration.

Order & Delivery Tracking

Instantly answer order status questions for urgent repair parts — critical when a car is off the road.

Technical Review Management

Auto-respond to Google and Trustpilot reviews with technically accurate, brand-consistent replies that address specific fitment and quality feedback.

SEO for Auto Parts

Rank for 'remblokken [merk/model] kopen', '[onderdeel] goedkoop Nederland', and other high-intent parts search terms.

PLATFORM FEATURES

Built for
Automotive Webshops

Every Sortiq module is configured for the workflows and expectations in automotive.

Vehicle Compatibility Database

Configure your parts-to-vehicle compatibility tables — the AI cross-references them for every fitment query, preventing wrong-part orders.

Configure your parts-to-vehicle compatibility tables — the AI cross-references them for every fitment query, preventing wrong-part orders.

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Technical Knowledge Base

Upload installation manuals, torque specs, and diagnostic guides — the AI provides vehicle-specific technical support instantly.

Upload installation manuals, torque specs, and diagnostic guides — the AI provides vehicle-specific technical support instantly.

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Urgent Order Prioritisation

Flag and fast-track orders for customers with vehicles off the road — automated urgency detection in customer messages.

Flag and fast-track orders for customers with vehicles off the road — automated urgency detection in customer messages.

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Reputation AI Agent

Monitor and respond to technical reviews with replies that address specific fitment and quality feedback with authority.

Monitor and respond to technical reviews with replies that address specific fitment and quality feedback with authority.

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Parts SEO Agent

Track rankings for model-specific part queries and monitor competitor visibility across key automotive search terms.

Track rankings for model-specific part queries and monitor competitor visibility across key automotive search terms.

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Get Sortiq for Your Team

Get Sortiq for Your Team

Contact our team to explore plans, pricing, and how Sortiq works with your support workflow

Contact our team to explore plans, pricing, and how Sortiq works with your support workflow

Got Questions?

Got Questions?

Contact our team to explore plans, pricing, and how Sortiq works with your support workflow

Contact our team to explore plans, pricing, and how Sortiq works with your support workflow

How does Sortiq check if a part fits a specific vehicle?

How does Sortiq check if a part fits a specific vehicle?

You upload your vehicle-to-part compatibility tables (or connect your TecDoc/parts database). Sortiq's AI cross-references these tables for every fitment query — giving accurate compatibility answers based on make, model, year, and engine variant.

Can Sortiq provide installation instructions for auto parts?

Can Sortiq provide installation instructions for auto parts?

Yes. You upload your installation PDFs, videos, and technical specifications. Sortiq retrieves and presents the relevant content based on the customer's specific vehicle and part — including torque values and step-by-step guidance.

Does Sortiq support urgent order flagging for customers with vehicles off the road?

Does Sortiq support urgent order flagging for customers with vehicles off the road?

Yes. You can configure keyword triggers (e.g. 'car won't start', 'urgent', 'off the road') that automatically flag the conversation for priority handling and same-day shipping checks.

How does the SEO Agent help automotive webshops rank in Google?

How does the SEO Agent help automotive webshops rank in Google?

The SEO Agent connects to Google Search Console and identifies high-intent, model-specific part queries you're not ranking for. It tracks ranking changes weekly and provides structured content recommendations to help you capture high-conversion parts traffic.

Does Sortiq work for both B2C and B2B automotive customers?

Does Sortiq work for both B2C and B2B automotive customers?

Yes. You can configure separate flows for retail customers and trade customers (garages, fleet managers) with different response styles, pricing visibility, and escalation rules.