iPad near sunglasses, wallet, and DSLR camera

Electronics & Gadgets

Handle Every Tech Question Instantly — Before the Competitor Does

Electronics shoppers demand fast, accurate answers. Sortiq's AI resolves compatibility queries, warranty claims, and technical support 24/7 — directly from your Shopify data.

Sortiq handles size questions, return requests, and style advice for your fashion webshop 24/7, so your team can focus on growth instead of inbox management.

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Technical queries automated

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Faster first response

GETTING STARTED

Live in 3 Steps

Live in 3 Steps

Connect your Shopify store and go live in under a day.

Connect your Shopify store and go live in under a day.

01

Sync Your Catalog

Connect Shopify — Sortiq imports all product specs, compatibility data, and warranty terms automatically.

02

Train on Tech FAQs

Upload your technical documentation and FAQ content to give the AI deep product knowledge in minutes.

03

Deploy & Monitor

Go live across all channels and track automation rate, CSAT, and SEO performance from one dashboard.

01

Sync Your Catalog

Connect Shopify — Sortiq imports all product specs, compatibility data, and warranty terms automatically.

02

Train on Tech FAQs

Upload your technical documentation and FAQ content to give the AI deep product knowledge in minutes.

03

Deploy & Monitor

Go live across all channels and track automation rate, CSAT, and SEO performance from one dashboard.

01

Sync Your Catalog

Connect Shopify — Sortiq imports all product specs, compatibility data, and warranty terms automatically.

02

Train on Tech FAQs

Upload your technical documentation and FAQ content to give the AI deep product knowledge in minutes.

03

Deploy & Monitor

Go live across all channels and track automation rate, CSAT, and SEO performance from one dashboard.

USE CASES

Solving Real Electronics
& Gadgets Challenges

Sortiq automates the support scenarios that consume

the most time for electronics & gadgets webshops every day.

Compatibility Questions

Automatically answer 'Does this charger work with my phone?' — pulling live spec data from your product catalog to give accurate, instant answers.

Warranty & Claims Handling

Streamline warranty registrations, claims intake, and resolution tracking — reducing manual processing time by over 80%.

Product Comparisons

Help undecided shoppers choose between two products with AI-generated comparisons based on your catalog specs and customer use cases.

Technical Troubleshooting

Provide step-by-step troubleshooting guides for common product issues — reducing unnecessary returns and support escalations.

Review Management

Auto-respond to technical reviews on Google, Trustpilot, and Amazon with accurate, brand-consistent replies that address specific feedback.

SEO for Electronics

Rank for high-intent terms like 'beste [product] kopen Nederland' with Sortiq's SEO Agent and structured product schema markup.

PLATFORM FEATURES

Built for Electronics
& Gadgets Webshops

Every Sortiq module is configured for the workflows and expectations in electronics & gadgets.

Real-Time Spec Lookup

The AI pulls live product specifications from your Shopify catalog so compatibility answers are always accurate and up to date.

The AI pulls live product specifications from your Shopify catalog so compatibility answers are always accurate and up to date.

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Warranty Workflow Automation

Structured intake forms, eligibility checks, and resolution tracking — fully automated and logged in your CRM.

Structured intake forms, eligibility checks, and resolution tracking — fully automated and logged in your CRM.

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Multi-Channel Support

Unified inbox across WhatsApp Business, Instagram, Facebook Messenger, and live chat — all with sub-3-second AI response time.

Unified inbox across WhatsApp Business, Instagram, Facebook Messenger, and live chat — all with sub-3-second AI response time.

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SEO + AIO Tracking

Track keyword rankings for fashion terms and monitor your brand's Share of Voice in AI-generated answers.

Track keyword rankings for fashion terms and monitor your brand's Share of Voice in AI-generated answers.

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Get Sortiq for Your Team

Get Sortiq for Your Team

Contact our team to explore plans, pricing, and how Sortiq works with your support workflow

Contact our team to explore plans, pricing, and how Sortiq works with your support workflow

Got Questions?

Got Questions?

Contact our team to explore plans, pricing, and how Sortiq works with your support workflow

Contact our team to explore plans, pricing, and how Sortiq works with your support workflow

How does Sortiq answer technical compatibility questions accurately?

How does Sortiq answer technical compatibility questions accurately?

Sortiq syncs directly with your Shopify product catalog and ingests your specification sheets. The AI cross-references product attributes in real time to give accurate compatibility answers without hallucination.

Can Sortiq automate warranty registrations and claims for electronics?

Can Sortiq automate warranty registrations and claims for electronics?

Yes. Sortiq's AI guides customers through a structured warranty intake flow, checks eligibility against your policy rules, creates tickets for complex cases, and sends automated status updates throughout the process.

Which channels does Sortiq support for electronics customer service?

Which channels does Sortiq support for electronics customer service?

Sortiq supports WhatsApp Business, Instagram Direct, Facebook Messenger, TikTok DM, and web chat — all managed from a single inbox with AI handling the first response layer.

How does Sortiq improve SEO for electronics webshops?

How does Sortiq improve SEO for electronics webshops?

The SEO Agent connects to Google Search Console, tracks rankings for product-specific and category-level keywords, monitors competitor positions, and sends automated alerts when rankings drop or opportunities arise.

Does Sortiq work with Dutch and Belgian customers in their own language?

Does Sortiq work with Dutch and Belgian customers in their own language?

Yes. Sortiq's AI responds in Dutch and French (for Belgium) by default, with automatic language detection based on the customer's message.