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Health & Fitness

Be Every Athlete's Trusted Advisor 24/7

Supplement questions, equipment guidance, training advice, and order support — Sortiq's AI handles the high-volume health and fitness queries that keep your team tied up all day.

Sortiq handles size questions, return requests, and style advice for your fashion webshop 24/7, so your team can focus on growth instead of inbox management.

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Support automated

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Higher supplement reorder rate

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GETTING STARTED

Live in 3 Steps

Live in 3 Steps

Connect your Shopify store and go live in under a day.

Connect your Shopify store and go live in under a day.

01

Import Supplement & Product Data

Sync Shopify — Sortiq imports ingredient lists, dietary tags, and goal categories for all your products.

02

Build Goal-Based Consultation Flows

Design your fitness goal quiz and recommendation logic using Sortiq's no-code builder — takes about an hour.

03

Launch Across All Channels

Go live on WhatsApp, Instagram, and web chat with automated reorder reminders, consultations, and support.

01

Import Supplement & Product Data

Sync Shopify — Sortiq imports ingredient lists, dietary tags, and goal categories for all your products.

02

Build Goal-Based Consultation Flows

Design your fitness goal quiz and recommendation logic using Sortiq's no-code builder — takes about an hour.

03

Launch Across All Channels

Go live on WhatsApp, Instagram, and web chat with automated reorder reminders, consultations, and support.

01

Import Supplement & Product Data

Sync Shopify — Sortiq imports ingredient lists, dietary tags, and goal categories for all your products.

02

Build Goal-Based Consultation Flows

Design your fitness goal quiz and recommendation logic using Sortiq's no-code builder — takes about an hour.

03

Launch Across All Channels

Go live on WhatsApp, Instagram, and web chat with automated reorder reminders, consultations, and support.

USE CASES

Solving Real Health
& Fitness Challenges

Sortiq automates the support scenarios that consume

the most time for health & fitness webshops every day.

Supplement & Nutrition Questions

Answer 'Can I stack creatine with whey?' or 'Is this pre-workout vegan?' accurately using your actual product data and ingredient lists.

Equipment Guidance

Help shoppers choose between products, understand weight limits, and get assembly instructions — reducing returns on fitness equipment.

Program & Goal Matching

Guide shoppers toward the right products for their fitness goals (weight loss, muscle gain, endurance) with a smart consultation flow.

Subscription & Refill Management

Automate supplement reorder reminders, subscription pauses, and flavour swaps via WhatsApp — boosting retention without manual effort.

Review & Community Management

Auto-respond to Google, Trustpilot, and Amazon reviews with accurate, brand-consistent, fitness-focused replies.

SEO for Sports & Supplements

Rank for 'creatine kopen Nederland', 'beste eiwitshake 2026', and other high-intent fitness search terms with Sortiq's SEO Agent.

PLATFORM FEATURES

Built for Health
& Fitness Webshops

Every Sortiq module is configured for the workflows and expectations in health & fitness.

Ingredient & Stack Compatibility

Configure your supplement ingredient database and define compatibility rules — the AI answers stacking questions accurately and safely.

Configure your supplement ingredient database and define compatibility rules — the AI answers stacking questions accurately and safely.

Goal-Based Product Flows

Build consultation flows that match shoppers to the right products based on their fitness goals, experience level, and dietary preferences.

Build consultation flows that match shoppers to the right products based on their fitness goals, experience level, and dietary preferences.

WhatsApp Reorder Reminders

Proactively message supplement customers when their supply is running low — driving reorders before they look elsewhere.

Proactively message supplement customers when their supply is running low — driving reorders before they look elsewhere.

Reputation AI Agent

Monitor and respond to Google Business and Trustpilot reviews automatically — addressing specific product feedback with authority.

Monitor and respond to Google Business and Trustpilot reviews automatically — addressing specific product feedback with authority.

AIO & SEO Tracking

Monitor how your health brand appears in AI fitness advice and track keyword rankings for supplement and equipment queries.

Monitor how your health brand appears in AI fitness advice and track keyword rankings for supplement and equipment queries.

Platform Modules

Platform Modules

Everything you need to manage, automate, and scale customer support from one place.

Everything you need to manage, automate, and scale customer support from one place.

Support Agent

Reputation Agent

SEO Agent

AIO Agent

Social Ads Agent

Outreach Agent

Multichannel Agent

Inclusify Agent

Support Agent

SORTIQ's Support Agent processes support tickets, returns and order changes automatically - within your policy, at your autonomy level. Built for e-commerce merchants who want to grow without growing their support team.

Support Agent

Reputation Agent

SEO Agent

AIO Agent

Social Ads Agent

Outreach Agent

Multichannel Agent

Inclusify Agent

Support Agent

SORTIQ's Support Agent processes support tickets, returns and order changes automatically - within your policy, at your autonomy level. Built for e-commerce merchants who want to grow without growing their support team.

Support Agent

Reputation Agent

SEO Agent

AIO Agent

Social Ads Agent

Outreach Agent

Multichannel Agent

Inclusify Agent

Support Agent

SORTIQ's Support Agent processes support tickets, returns and order changes automatically - within your policy, at your autonomy level. Built for e-commerce merchants who want to grow without growing their support team.

Get Sortiq for Your Team

Get Sortiq for Your Team

Contact our team to explore plans, pricing, and how Sortiq works with your support workflow

Contact our team to explore plans, pricing, and how Sortiq works with your support workflow

Got Questions?

Got Questions?

Contact our team to explore plans, pricing, and how Sortiq works with your support workflow

Contact our team to explore plans, pricing, and how Sortiq works with your support workflow

How does Sortiq answer supplement stacking questions safely?

How does Sortiq answer supplement stacking questions safely?

Sortiq ingests your product ingredient lists and you define compatibility and contraindication rules in the configuration. The AI uses only your verified product data to answer stacking questions — it does not rely on generic nutritional knowledge, preventing inaccurate or potentially harmful advice.

Can Sortiq send automatic reorder reminders for supplements?

Can Sortiq send automatic reorder reminders for supplements?

Yes. You configure a reminder timeline (e.g. 4 weeks after purchase for a 30-day supply), and Sortiq proactively messages customers via WhatsApp with a personalised reorder reminder and a one-click add-to-cart link.

Does Sortiq support Dutch-language customer service for fitness webshops?

Does Sortiq support Dutch-language customer service for fitness webshops?

Fully. Sortiq responds in Dutch by default and detects French for Belgian customers. All responses are trained on your brand voice and product knowledge.

How does the SEO Agent help health & fitness webshops?

How does the SEO Agent help health & fitness webshops?

It connects to Google Search Console, tracks rankings for supplement and fitness equipment keywords, monitors competitor visibility, and sends automated weekly reports with specific page-level recommendations to improve your organic traffic.

What is the AIO Agent and why does it matter for health brands?

What is the AIO Agent and why does it matter for health brands?

The AIO (AI Overview) Agent monitors how your brand is cited in AI-generated health and fitness advice across ChatGPT, Google Gemini, and Perplexity. As more shoppers use AI for product research, being cited in these answers drives significant qualified traffic.