AIO Agent

Is your brand visible when consumers use ChatGPT to search?

AI search engines are directly answering more and more buying questions. SORTIQ's AIO Agent measures your Share of AI Voice across ChatGPT, Gemini, Claude and Perplexity - and shows you exactly what you need to become the recommended option.

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HOW IT WORKS

From incoming signal
to executed action

From incoming signal
to executed action

SORTIQ operates on a Human-in-the-Loop architecture. You set the autonomy level per action type. The agent executes, logs everything, and escalates only when you want it to.

SORTIQ operates on a Human-in-the-Loop architecture. You set the autonomy level per action type. The agent executes, logs everything, and escalates only when you want it to.

01

Monitor

Tracks AI search visibility, citations and brand mentions across AI platforms.

02

Analyse

Identifies which prompts, topics and competitors are driving visibility shifts.

03

Optimise

Recommends content and authority improvements to increase AI search presence.

01

Monitor

Tracks AI search visibility, citations and brand mentions across AI platforms.

02

Analyse

Identifies which prompts, topics and competitors are driving visibility shifts.

03

Optimise

Recommends content and authority improvements to increase AI search presence.

01

Monitor

Tracks AI search visibility, citations and brand mentions across AI platforms.

02

Analyse

Identifies which prompts, topics and competitors are driving visibility shifts.

03

Optimise

Recommends content and authority improvements to increase AI search presence.

FEATURES

Everything in one platform

No disconnected tools that never share data. SORTIQ integrates every function

into a single connected intelligence layer for your e-commerce operation.

No disconnected tools that never share data. SORTIQ integrates every function

into a single connected intelligence layer for your e-commerce operation.

Multi-LLM Visibility Tracking

Monitor how your brand appears across ChatGPT, Gemini, Claude, and Perplexity.

Share of AI Voice

AI Context Intelligence

AI Visibility Recommendations

Multi-LLM Visibility Tracking

Monitor how your brand appears across ChatGPT, Gemini, Claude, and Perplexity.

Share of AI Voice

AI Context Intelligence

AI Visibility Recommendations

USE CASES

Built for e-commerce merchants

Specific applications per product category, tailored to the real operational challenges merchants face and the platforms they actually use.

"What is the best supplement brand?" - are you the answer?

Consumers ask category questions to ChatGPT and Perplexity. Brands that are consistently recommended build new customers through a channel that most competitors are not yet optimising.

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Stay visible in Google's changing SERP

Google integrates AI-generated answers at the top of search results. If you do not appear in that AI Overview, you lose traffic to competitors who know how to structure content for AI visibility.

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Get a new product into AI answers from day one

At a product launch the AIO Agent analyses which questions consumers ask about your category and which content types are needed to get your new product into AI recommendations.

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Detect negative AI perception early

If an AI model consistently associates your brand with a negative characteristic, the AIO Agent detects it and gives you the content actions to correct the perception.

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Platform Modules

Platform Modules

Everything you need to manage, automate, and scale customer support from one place.

Everything you need to manage, automate, and scale customer support from one place.

Support Agent

Reputation Agent

SEO Agent

AIO Agent

Social Ads Agent

Outreach Agent

Multichannel Agent

Inclusify Agent

Support Agent

SORTIQ's Support Agent processes support tickets, returns and order changes automatically - within your policy, at your autonomy level. Built for e-commerce merchants who want to grow without growing their support team.

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Support Agent

Reputation Agent

SEO Agent

AIO Agent

Social Ads Agent

Outreach Agent

Multichannel Agent

Inclusify Agent

Support Agent

SORTIQ's Support Agent processes support tickets, returns and order changes automatically - within your policy, at your autonomy level. Built for e-commerce merchants who want to grow without growing their support team.

Learn more

Support Agent

Reputation Agent

SEO Agent

AIO Agent

Social Ads Agent

Outreach Agent

Multichannel Agent

Inclusify Agent

Support Agent

SORTIQ's Support Agent processes support tickets, returns and order changes automatically - within your policy, at your autonomy level. Built for e-commerce merchants who want to grow without growing their support team.

Learn more

Get Sortiq for Your Team

Get Sortiq for Your Team

Contact our team to explore plans, pricing, and how Sortiq works with your support workflow

Contact our team to explore plans, pricing, and how Sortiq works with your support workflow

Got Questions?

Got Questions?

Contact our team to explore plans, pricing, and how Sortiq works with your support workflow

Contact our team to explore plans, pricing, and how Sortiq works with your support workflow

What is an AI customer service agent for e-commerce?

What is an AI customer service agent for e-commerce?

An AI customer service agent for e-commerce is software that independently processes incoming support requests - from reading and understanding the ticket, to executing the action in Shopify or WooCommerce. SORTIQ's Support Agent goes beyond chatbots: it executes actions, processes returns, adjusts orders and closes tickets.

Does SORTIQ work with WooCommerce and Magento?

Does SORTIQ work with WooCommerce and Magento?

Yes. SORTIQ integrates with Shopify, Shopify Plus, WooCommerce, Magento (Adobe Commerce) and Lightspeed. The integration is set up via API during onboarding. No migration required.

How long does implementation take?

How long does implementation take?

On average 3 to 4 weeks: week 1 for connecting the platform and support inbox, week 2 for configuring business rules, week 3 for testing in suggest-only mode, and week 4 for going live with active automation.

Can I control how much the agent does automatically?

Can I control how much the agent does automatically?

Yes. Per action type you set the autonomy level: fully autonomous, action with your approval, or suggestion-only. You can adjust this as you build confidence in the agent.

Is SORTIQ GDPR-compliant?

Is SORTIQ GDPR-compliant?

Yes. SORTIQ is built in Amsterdam and designed with European data protection requirements built in. All data processing complies with GDPR. Customer data is not shared with external parties outside the configured integrations.

Does the agent also handle marketplace orders?

Does the agent also handle marketplace orders?

SORTIQ can retrieve order data via marketplace APIs and process tickets that come in from marketplace channels. The specific scope of marketplace integration is aligned with your setup during onboarding.