Outreach Agent

Backlinks and influencers, without the manual groundwork

SORTIQ's Outreach Agent automates the preparation work for PR, link building and influencer marketing. Finding relevant prospects, generating personalised pitches, managing follow-ups - you keep control over what goes out.

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HOW IT WORKS

From incoming signal
to executed action

From incoming signal
to executed action

SORTIQ operates on a Human-in-the-Loop architecture. You set the autonomy level per action type. The agent executes, logs everything, and escalates only when you want it to.

SORTIQ operates on a Human-in-the-Loop architecture. You set the autonomy level per action type. The agent executes, logs everything, and escalates only when you want it to.

01

Find

Discovers relevant creators, publishers and prospects based on your niche and audience.

02

Personalise

Generates tailored outreach messages using recent activity and intent signals.

03

Follow Up

Automates follow-ups and tracks replies, meetings and campaign performance.

01

Find

Discovers relevant creators, publishers and prospects based on your niche and audience.

02

Personalise

Generates tailored outreach messages using recent activity and intent signals.

03

Follow Up

Automates follow-ups and tracks replies, meetings and campaign performance.

01

Find

Discovers relevant creators, publishers and prospects based on your niche and audience.

02

Personalise

Generates tailored outreach messages using recent activity and intent signals.

03

Follow Up

Automates follow-ups and tracks replies, meetings and campaign performance.

FEATURES

Everything in one platform

No disconnected tools that never share data. SORTIQ integrates every function

into a single connected intelligence layer for your e-commerce operation.

No disconnected tools that never share data. SORTIQ integrates every function

into a single connected intelligence layer for your e-commerce operation.

Prospect Discovery

Find relevant publishers, creators, bloggers, and backlink opportunities automatically.

AI Outreach Personalization

Automated Follow-Ups

Outreach Performance Analytics

Prospect Discovery

Find relevant publishers, creators, bloggers, and backlink opportunities automatically.

AI Outreach Personalization

Automated Follow-Ups

Outreach Performance Analytics

USE CASES

Built for e-commerce merchants

Specific applications per product category, tailored to the real operational challenges merchants face and the platforms they actually use.

Backlink outreach to publishers and bloggers

SORTIQ finds relevant publications in your niche - fashion and beauty blogs, food websites, tech publications - scores them on authority and relevance, and generates a personalised link building pitch for each contact.

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Score and reach influencers in your niche

The Outreach Agent finds influencers in your product category, scores them on reach and engagement, and generates collaboration requests tailored to your brand and their content style.

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Place press releases in trade media

Product launch or company news: the Outreach Agent identifies relevant editors at trade and vertical publications and personalises the outreach per editorial contact.

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Prepare gift guide placements for Q4

Gift guides for Christmas and seasonal events are compiled early. The Outreach Agent helps you approach the right editors in time with a personalised pitch that fits their editorial theme.

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Platform Modules

Platform Modules

Everything you need to manage, automate, and scale customer support from one place.

Everything you need to manage, automate, and scale customer support from one place.

Support Agent

Reputation Agent

SEO Agent

AIO Agent

Social Ads Agent

Outreach Agent

Multichannel Agent

Inclusify Agent

Support Agent

SORTIQ's Support Agent processes support tickets, returns and order changes automatically - within your policy, at your autonomy level. Built for e-commerce merchants who want to grow without growing their support team.

Learn more

Support Agent

Reputation Agent

SEO Agent

AIO Agent

Social Ads Agent

Outreach Agent

Multichannel Agent

Inclusify Agent

Support Agent

SORTIQ's Support Agent processes support tickets, returns and order changes automatically - within your policy, at your autonomy level. Built for e-commerce merchants who want to grow without growing their support team.

Learn more

Support Agent

Reputation Agent

SEO Agent

AIO Agent

Social Ads Agent

Outreach Agent

Multichannel Agent

Inclusify Agent

Support Agent

SORTIQ's Support Agent processes support tickets, returns and order changes automatically - within your policy, at your autonomy level. Built for e-commerce merchants who want to grow without growing their support team.

Learn more

Get Sortiq for Your Team

Get Sortiq for Your Team

Contact our team to explore plans, pricing, and how Sortiq works with your support workflow

Contact our team to explore plans, pricing, and how Sortiq works with your support workflow

Got Questions?

Got Questions?

Contact our team to explore plans, pricing, and how Sortiq works with your support workflow

Contact our team to explore plans, pricing, and how Sortiq works with your support workflow

What is an AI customer service agent for e-commerce?

What is an AI customer service agent for e-commerce?

An AI customer service agent for e-commerce is software that independently processes incoming support requests - from reading and understanding the ticket, to executing the action in Shopify or WooCommerce. SORTIQ's Support Agent goes beyond chatbots: it executes actions, processes returns, adjusts orders and closes tickets.

Does SORTIQ work with WooCommerce and Magento?

Does SORTIQ work with WooCommerce and Magento?

Yes. SORTIQ integrates with Shopify, Shopify Plus, WooCommerce, Magento (Adobe Commerce) and Lightspeed. The integration is set up via API during onboarding. No migration required.

How long does implementation take?

How long does implementation take?

On average 3 to 4 weeks: week 1 for connecting the platform and support inbox, week 2 for configuring business rules, week 3 for testing in suggest-only mode, and week 4 for going live with active automation.

Can I control how much the agent does automatically?

Can I control how much the agent does automatically?

Yes. Per action type you set the autonomy level: fully autonomous, action with your approval, or suggestion-only. You can adjust this as you build confidence in the agent.

Is SORTIQ GDPR-compliant?

Is SORTIQ GDPR-compliant?

Yes. SORTIQ is built in Amsterdam and designed with European data protection requirements built in. All data processing complies with GDPR. Customer data is not shared with external parties outside the configured integrations.

Does the agent also handle marketplace orders?

Does the agent also handle marketplace orders?

SORTIQ can retrieve order data via marketplace APIs and process tickets that come in from marketplace channels. The specific scope of marketplace integration is aligned with your setup during onboarding.